Recurring Services Terms

Each recurring service has a one-time setup fee and a separate monthly service charge. The monthly charge renews each month until you cancel. Boostly does not offer annual billing at this time.

There is no free trial. Your service is configured and tested with you before it is activated, and it is only activated once it passes the readiness checks for that product.

To set the service up we need the configuration, business knowledge, contact destinations, lead sources, channel access and approvals that the product requires. Until those are in place, the service cannot be activated.

A recurring service becomes active only after setup and testing are complete. Before that point it may run in test mode, which does not contact your customers.

The Growth System is one service with one monthly price. It includes:

• Lead Response
• Lead Follow-Up
• Lead Pipeline
• Review Growth
• Growth Reporting

These are capabilities of a single subscription, not five separate subscriptions.

What each capability actually does depends on your configuration — your lead sources, where leads are sent, which channels are connected and what you approve. Boostly does not promise a number of leads, reviews, replies, appointments, customers or revenue. Reporting shows the activity Boostly performed; activity is not the same as a business outcome.

An AI Employee is an automated assistant, not a person. The roles available today are the AI Receptionist and AI Customer Support, and the validated customer-facing channel today is web chat on your website. Other channels such as SMS, WhatsApp and voice are not part of this service.

An AI Employee can answer from the business knowledge you approve, capture enquiries and contact details, and route or hand off a conversation. It can be wrong, incomplete or out of date; it is not error-free. It hands off to a person when the information is unknown, when a request is outside its role, when a decision is not one it may make, or when the visitor asks for a person. Human follow-up happens during your business's own working hours — Boostly does not provide 24/7 human response.

You are responsible for reviewing and approving the business facts the AI Employee is allowed to use.

Each AI Employee includes 250 production conversations per calendar month. Test conversations do not count.

• Below 80% of the allowance: normal use.
• 80–99%: you may see a usage warning.
• 100% or more: the allowance is considered reached.

In this version there is no automatic overage charge and no automatic shutdown just because the allowance is reached — your AI Employee keeps working. If usage stays far above the included volume, we will review the configuration and the right plan with you.

Automations are configurable workflows included with eligible products. They use defined triggers, conditions, actions, wait steps and approvals — they are not arbitrary custom code. Some workflows must pass a safe test before they can be activated, and some actions need your approval. Automations never override AI role boundaries, Growth truth boundaries, payment rules or your own business decisions. Custom automations outside the available workflows are handled as a request.

You can cancel a recurring service. Cancellation stops the next renewal. Your service stays available for the remainder of the period you have already paid for, where that is technically appropriate. At the end of that period the service becomes inactive.

Your configuration and history are kept in your account according to normal platform behaviour so the service can be reactivated, but we do not promise indefinite retention. Ask us if you need data exported.

Pausing the operation of a service is not the same as cancelling the subscription. A pause stops activity; the subscription continues unless you cancel it.

If you come back, existing configuration may be reusable, subject to what still applies to your business at that time. A new setup fee may apply where real setup work is needed again.

Covered by the Cancellation & Refund Policy.

These terms are provided by Boostly24, trading online as boostly24.ai. Payments are handled by our verified payment provider and appear on your statement under Boostly branding.

Contact hello@boostly24.ai and we will respond by email.